The GIII Apparel Group

  • Part Time Sales Associate

    Job ID
    2017-6136
    Location
    US-FL-Miami
  • Overview

    The Donna Karan Company LLC, one of the world's leading fashion design houses, seeks a Sales Associate to join the team!

    Responsibilities

    Sales Generation

    • Meet sales goals
    • Utilize the "7 Steps of Selling" to maximize sales performance
    • Demonstrate an in-depth knowledge of the merchandise
    • After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction
    • Comply with all sales related policies and procedures
    • Maintain a keen interest in the fashion industry and market trends

     

    Customer Service

    • Provide the highest level of customer service, utilizing the "7 Steps of Selling"
    • Build and maintain repeat clientele; utilize client book
    • Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction

     

    Operations

    • Keep selling floor and merchandise neat, organized and stocked
    • Assist in the maintenance of all inventories in the stockroom and on the selling floor
    • Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/receiving related paperwork
    • Participate in bi-annual inventories
    • Comply with all Point-of-Sale policies and procedures
    • Properly execute all relevant register functions
    • Ensure image and grooming standards are professional and reflective of the brand image, at all times
    • Adhere to work schedule, inclusive of time and attendance

    Qualifications

    • Previous retail customer service experience preferred
    • Excellent communication and customer service skills

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