The Donna Karan Company LLC

Part Time Sales Associate

Job ID
2017-6137
US-NY-Central Valley

Overview

The Donna Karan Company LLC, one of the world's leading fashion design houses, seeks a Sales Associate to join the team!

Responsibilities

Sales Generation

  • Meet sales goals
  • Utilize the "7 Steps of Selling" to maximize sales performance
  • Demonstrate an in-depth knowledge of the merchandise
  • After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction
  • Comply with all sales related policies and procedures
  • Maintain a keen interest in the fashion industry and market trends

 

Customer Service

  • Provide the highest level of customer service, utilizing the "7 Steps of Selling"
  • Build and maintain repeat clientele; utilize client book
  • Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction

 

Operations

  • Keep selling floor and merchandise neat, organized and stocked
  • Assist in the maintenance of all inventories in the stockroom and on the selling floor
  • Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/receiving related paperwork
  • Participate in bi-annual inventories
  • Comply with all Point-of-Sale policies and procedures
  • Properly execute all relevant register functions
  • Ensure image and grooming standards are professional and reflective of the brand image, at all times
  • Adhere to work schedule, inclusive of time and attendance

Qualifications

  • Previous retail customer service experience preferred
  • Excellent communication and customer service skills

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