The GIII Apparel Group

  • Assistant Store Manager

    Job ID
    2017-6497
    Location
    US-TX-Cypress
  • Overview

    The Donna Karan Company LLC, one of the world's leading fashion design houses, seeks an Assistant Store Manager to join the team!

    Responsibilities

    Sales Generation

    • Meet personal and store sales goals
    • Assist in the tracking, monitoring, and communication of business results
    • Ensure the “7 Steps of Selling” are practiced by all associates; lead by example
    • Continue to develop personal sales techniques and assist in the development of associates’ sales techniques to maximize sales
    • Ensure all sales related policies and procedures are maintained
    • Demonstrate an in-depth knowledge of the merchandise, and develop product knowledge among selling staff
    • Maintain a keen interest in the fashion industry and market trends

    Customer Service

    • Ensure all associates provide the highest level of customer service, utilizing the “7 Steps of Selling”
    • Build and maintain repeat clientele by utilizing personal client book and assisting staff with utilizing their client books
    • Resolve all client problems and complaints quickly and effectively
    • Assist sales associates with various customer service issues (i.e. dissatisfied customers, returns, defective merchandise).

    Operations

    • Collaborate with store manager in areas of risk management, physical security, store cash controls, and inventory management
    • Support and assist in staff training in all areas of appropriate register usage and maintenance
    • Understand and properly execute all management register functions
    • Participate in bi-annual inventories
    • Understand and execute cash control procedures including: bank deposits, safe funds, petty cash

    Merchandising/Visual

    • Assist in the implementation and maintenance of all merchandising/ visual directives
    • Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times
    • Ensure deliveries are properly processed in a timely manner
    • Identify and communicate product concerns in a timely manner
    • Communicate inventory needs to support the business goal

    Human Resources

    • Assist in the recruitment, training and development of staff
    • Assist in ensuring the integrity of payroll and the payroll process
    • Continually evaluate the performance of each associate and provide constant feedback to ensure results
    • Resolve all human resources issues in a timely and effective manner, partnering with HR when necessary
    • Support and provide follow-up for all training programs, seminars etc.
    • Ensure image and grooming standards are professional, reflective of the brand image and adhered to at all times

    Qualifications

           Minimum 3 years retail experience with 1-2 years specialty management

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed