The Donna Karan Company LLC, one of the world's leading fashion design houses, seeks a Sales Associate to join the team!

Sales Generation

• Meet sales goals
• Utilize the "7 Steps of Selling" to maximize sales performance
• Demonstrate an in-depth knowledge of the merchandise
• After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction
• Comply with all sales related policies and procedures
• Maintain a keen interest in the fashion industry and market trends

Customer Service

• Provide the highest level of customer service, utilizing the "7 Steps of Selling"
• Build and maintain repeat clientele; utilize client book
• Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction

Operations

• Keep selling floor and merchandise neat, organized and stocked
• Assist in the maintenance of all inventories in the stockroom and on the selling floor
• Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/receiving related paperwork
• Participate in bi-annual inventories
• Comply with all Point-of-Sale policies and procedures
• Properly execute all relevant register functions
• Ensure image and grooming standards are professional and reflective of the brand image, at all times
• Adhere to work schedule, inclusive of time and attendance

• Previous retail customer service experience preferred
• Excellent communication and customer service skills